M4V Converter Plus for Windows FAQs


Q1. What are the system requirements of AVS4Mac M4V Converter Plus for Windows?

Windows XP, Vista, Windows 7, Windows 8 or higher
1GHz Intel/AMD processor or above
256 megabytes (MB) or higher of RAM
1GB of available hard-disk space or higher
Support with H.264 decode hardware on certain GPUs (NVIDIA GeForce 9400M, GeForce 320M, GeForce GT 330M, ATI HD Radeon GFX, Intel HD Graphics and higher)
iTunes for Win 10.5 or higher


Q2. How to install and uninstall AVS4Mac M4V Converter Plus for Windows?

To install this product, please do as the following steps:

Step 1. Download the installation package for AVS4Mac M4V Converter Plus
Step 2. Double clicks the installation file m4vgear_setup.exe to start installing it on your computer
Step 3. Follow the instruction to finish the installation
Step 4. You can choose to create a desktop icon of this program, then you can just run the program from the desktop icon.

To uninstall this product, please do as the following steps:

Step 1. Open Programs and Features by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
Step 2. Select the program, and then click Uninstall. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Q3. What can I do if I get the message "Invalid Code" when trying to register?

(1) Please make sure that you input the registration info to right program.
(2) The User ID is case sensitive.
(3) The User ID is the regsitration email address.
(4) Please do not add blank at the beginning or the end of the word.
(5) You can also copy and paste the registration info into the registration popup dialog.

Note: From AVS4Mac M4V Converter Plus for Windows V5.2.8 (Mac V4.2.3) and later versions, AVS4Mac only supports registration E-mail and code to unlock the program shortly after payment. But if you have purchased the versions before M4V Converter Plus for Windows V5.2.8 (Mac V4.2.3), the previous registration name and code are still valid. You can input the registration name to E-mail window after you upgrading AVS4Mac to the latest version.


Q4. Windows system doesn't retain my registration info. How can I fix it?

Please right click AVS4mac program icon, and choose "Run as administrator" in the drop down list to launch the program. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Then the program will be launched. Please input your registration E-mail and code to the registration box. In this way, you needn't re-register every time.


Q5. How can I get the version number of AVS4Mac M4V Converter Plus for Windows?

Please launch the program, click menu button on the right and click on "About", in the popup box, you'll get the info of version name and registered user name.


Q6. How can I find the log file and send it to you for trouble report?

Please launch the program, click on menu button on the right and click on "Locate Log File", then there will show you the location of the log file. It's "iTunes.log".


Q7. After loading iTunes movie, it stayed in wait or error and nothing happened?

Before converting, make sure your computer is well authorized with the same Apple ID that you used when downloading the iTunes movies. Please make sure you can play the movie normally on iTunes, if not, please delete it and redownload from iTunes again.

For the error, please check if your file name contains certain special letter which may also caused the problem. If that's the case, please rename file with english alphabet and see if it can solve your problem. If problem persists, please contact us for more support.


Q8. Where do I enter key code after downloading AVS4Mac M4V Converter Plus for Windows?

Please clcik HERE to get access to the tutorial on how to register AVS4mac M4V Converter Pluse for Windows.



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